Thursday 5 November 10:30 – 11:30 (60 minutes)
Strand: The productivity challenge
Speaker: Kathleen Rust (Senior Director The International Hospital Group, Advisory Board Company)
The majority of hospitals and health systems around the world struggle to manage both their human talent and their working relationships with physicians and other partners. Learn from US evidence on best practice in setting expectations, where managers articulate extremely clear priorities and expectations and remove barriers for their staff.

Supported by Pulse Staffing
See the next session in this strand: Healthier and happier: the Boorman health and well-being review