Wednesday 4 November 11:30 – 12:45 (75 minutes)
Strand: The responsible employer
Speaker: Professor Michael West, Research Director and Professor of Organisational Psychology, Aston Business School, Aston University
How can human resources professionals ensure that, as we face challenging times, leaders provide the direction and support needed to ensure high staff morale, high quality patient care and high levels of patient satisfaction? What must leaders do in challenging times and what is the role of team work? Drawing on the latest research from Aston University, this session will show how HR leaders and HR practices can make a profound difference to clinical outcomes and huge efficiencies in NHS costs.
Supported by HMT systems
See next session in this strand: Stigma, discrimination and employment: NHS good practice and contribution to PSA 16