Staff survey shows progress in the NHS

25/03/2009

The results of the NHS Staff Survey, announced today, show a steady improvement. Alastair Henderson at NHS Employers said: “This is good news for the NHS. It shows staff feel they are making a difference and that the NHS is a good place to work."

Some of the findings noted by the survey include:

90 per cent of staff feel that they make a difference to patients

71 per cent of staff, up from 61 per cent the previous year (2007), say hand-washing materials are “always” available when needed. Also 62 per cent now say they have been trained in the past 12 months in infection control, up from 53 per cent the previous year

64 per cent of staff had an appraisal (or Knowledge and Skills Development review). This has climbed yearly from 2006 (58 per cent) and 2007 (61 per cent)

83 per cent of staff are “satisfied” with the standard of care they provide

28 per cent of staff reported work-related stress, down from 32 per cent the previous year

23 per cent of staff reporting bullying, harassment or abuse from patients or relatives, down from 26 per cent the previous year

Just over half (51 per cent) of all staff said they understood the national vision for the NHS and know how their trust contributes to what the NHS is trying to achieve (52 per cent).

For further information and NHS Employers' response in full see our media release and NHS Staff Survey web pages.

Contacts

Steven Weeks
Steven.Weeks@nhsemployers.org

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