Staff engagement is a key ingredient in helping the NHS meet the range of current challenges that it faces. Effective staff engagement will be essential to help meet the financial challenges and improve productivity.
Staff engagement should be seen as an essential component of developing QIPP programmes. By involving your staff in decisions and communicating clearly with them, trusts can seek to maintain staff morale during this period of major change for the NHS.
High performing NHS organisations also often tend to have good staff engagement polices. Staff engagement is also often associated with other positive staff indicators such as lower levels of absence. A number of NHS trusts have also linked improving staff experience with better experience for patients and users. High levels of staff disengagement can also damage quality.
The importance of staff engagement is recognised by its inclusion in the staff pledges which are part of the NHS Constitution four requires NHS organisations to:
“engage staff in decisions that affect them and the services they provide….all staff will be empowered to put forward ways to deliver better and safer services”
Our staff engagement pages provide a collection of resources that NHS organisations can use locally.
Our online resource toolkit
Engaging your staff: the NHS staff engagement resource is now available for local NHS organisations to use.
Produced with the Department of Health, the 'click and go' guide brings together a number of tools, tips and resources.
Use the online toolkit.
Staff engagement during tough times and through times of change.
Maintaining staff engagement during times of change can be difficult. Our tips and techniques will help NHS organisations facing structural or organisational change.
Our staff engagement during tough times page brings together various materials and case studies from both within the NHS and outside about maintaining an engaged workforce during times of change or challenge.
Staff engagement in the NHS: some local experience, sets out some tips on how to engage with your staff and meet the current challenges facing the NHS.
Our staff engagement briefing brings together the evidence and good practice to support trusts with making NHS staff engagement a reality. It includes a number of case studies and highlights the benefits and why employers should place it high on their agenda.
Webinars
Our programme of online seminars or webinars allow you to hear from experts in the staff engagement field as well participate in online discussions. Summaries of our events so far and details of future events can be found on our webinar page.
Research and reports
We have also pulled together the latest research and thinking on staff engagement and our NHS staff survey pages contain resources to help you get the most of the survey for your organisation.
NHS Constitution
If you are trying to embed the principles of the NHS Constitution locally, then our toolkit will help and you can also see how some NHS organisations have developed their own local values.
Healthcare 100
Together with the Department of Health, we sponsored the Healthcare 100 awards and the best performing organisations can be found on our Healthcare 100 pages.
Keep in touch
To keep up to date with all the latest news on staff engagement see our news pages and you can also join our virtual staff engagement group and see our monthly updates.
You can also join our new Linked In group where you can share ideas with other colleagues in the NHS.