Engage, involve, improve: making NHS staff engagement a reality

NHS Employers hosted the national 'Engage, involve, improve: making NHS staff engagement a reality' event on 15 July at the Victoria Park Plaza, London. Over 300 delegates, from a range of NHS and stakeholder organisations, attended the sell-out event - a clear message that staff engagement is high on the agenda.

Summary of the conference

The event was opened by Health minister, Ann Keen MP and focused on the top priorities facing NHS organisations, giving delegates an understanding of how staff engagement underpins the next stage review (NSR), world class commissioning agendas and supports the drive for change in the NHS.

Delegates had the opportunity to hear from a range of expert speakers, including:

• the Healthcare Commission who launched some headline findings, that made the links between how staff feel about their work, the performance of NHS organisations and the resulting impact on patient experience;
• the Institute of Employment Studies who presented the business case as to why staff engagement matters; and
• GlaxoSmithKline who gave the view on engagement from the commercial world.

Interactive workshop sessions covered NHS values, partnership working, the NHS staff survey, and communications. There were also workshops, enabling delegates to discuss and share ideas, experience and learning from their relevant sectors.

Feedback received from attendees has been extremely positive, with an overwhelming majority stating that they found the event a valuable experience and will do something different in their work as a result of attending.

What did you think?

Thank you to everyone who attended and helped make the event a huge success.

The feedback we get from delegates helps us to shape future events. Share your thoughts and comments on the 'Engage, involve, improve: making NHS staff engagement a reality' conference by filling out an evaluation form online.