The 'Engage, involve, improve: making NHS staff engagement a reality' conference took place on Tuesday 15 July 2008 at the Victoria Park Plaza in London. The programme and PowerPoint presentations are available to download below - simply click on the session title and the file will open automatically, more presentations will follow.
09.30 Registration and networking over coffee
10.00 Welcome and introductions from the Chair - Alastair Henderson, (Joint Acting Director, NHS Employers)
10.05 The national policy context: what matters to staff - Ann Keen (Health Minister)
10.35 Better staff experience equals better patient experience - Dr Veena Raleigh (Lead for Methods and Research, Healthcare Commission)
11.05 Morning break - network with fellow delegates
11.20 Workshops:
- Getting the most from the NHS staff survey - Cheryl Kershaw (Head of Surveys and Research Capita) and Dr Matthew Carter (Research Fellow, Aston Business School)
- What Matters to Staff in the NHS - Gareth Durling (NHS Staff Engagement Programme Manager Department of Health); Michael Silverman Michael Silverman, (Head of Public Sector Employee Research MORI)
- Ensuring effective partnerships at local level - Nita Clarke (Director, Involvement and Participation Associations, IPA)
- Empowering staff through communications - Claire Cater (Director, Bell Pottinger Group)
- Embedding the NHS values - Steve Collins (Deputy Director, Department of Health); Dr Ted Baker (Medical Director, Guys and St Thomas' NHS Foundation Trust) and Liz Carter (Service Improvement Manager, NHS Southwest)
12.20 Partnership panel Question and Answer session: what do we need to do to improve staff satisfaction and engage staff in the drive for change?
- Mike Jackson (National Officer, Unison)
- David Amos (Director of Workforce, University College London Hospitals NHS Foundation Trust)
- Sian Thomas (Joint Acting Director, NHS Employers)
- Gareth Durling (NHS Staff Engagement Programme Manager, Department of Health)
13.00 Lunch and networking
14.00 The evidence base - why staff engagement matters - Dilys Robinson (Principal Research Fellow, Institute for Employment Studies)
14.30 Sector based interactive workshops to explore sector specific staff survey information and to showcase local experience and learning:
15.45 The business case for engagement - a view from the commercial world - David Jones (senior vice-president human resources, GlaxoSmithKline)
16.25 Summary and close by Chair
Last reviewed 12 Aug 2008
