Culture change: a call to act

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22 / 12 / 2014 3.40pm

The Culture change: a call to act event brought together 140 people from across the NHS to focus on culture change and how our OD community can lead and contribute to this important work.

Participants began by thinking about their organisation's culture from the perspective of a patient, friend or family member. We then asked everyone to set their ambitions for the cultures they want to create and nurture in their organisations. The result is the word cloud below. It’s a great reminder of the kinds of organisations we need to strive towards.

 Word cloud 

Francis culture change project

During 2014 we worked with ten NHS trusts to explore how they have been delivering organisational culture change.  With support from our academic partner, Stefan Cantore, we worked with the trusts to build our OD Culture Change Tool.  The tool is based on principles of Dialogic OD which states that change happens through conversations.  Good questions lead to good conversations and they lead to action.  If you’d like to find out more about Dialogic OD you can read through slides from Stefan’s session. Stefan was kind enough to answer questions from participants and has provided some answers.

We’re really grateful to everyone from the ten trusts who worked with us to develop the Culture Change tool.  You can find out more about them by reading the case studies and watching the videos from Northumbria and Leeds Community Trust.

Do OD app

To make the OD Culture Change tool easy to use, accessible and portable we have developed it into an app. This can be dowloaded on phones and tablets.

We think it’s the first ever OD intervention delivered by app. 

Download the app now and read all about it in our app guide.

We developed the app in partnership with Cite DMS.

Thank you to everyone who took part in Culture change: a call to act. 

You can find photos from the event here: 


Listen to our special edition Do OD Podcast that we recorded straight after the event.

If you’d like to find out more about our Culture Change work, Do OD App or OD Culture Change Tool please contact Paul Taylor or Karen Dumain.

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