26 / 9 / 2015 11.21am
Our September OD Superstar is Kash Haroon, organisational development manager at Central Manchester Hospitals Foundation Trust. As an OD team, they are working to deliver leading edge interventions across a range of objectives which include culture change, transformation, workforce development and leadership development.
Kash has worked in organisational development for over 14 years having graduated with an MSc in Human and Organisational Development from the University of Manchester. He also has a chemistry degree which he believes helps him deal with survey and pulse check statistics. His journey to OD involved experience as a student sabbatical officer, international volunteer, media executive, retail and local government OD practitioner among other things.
1. How would you describe your role in the organisation?
"My role is that of thinker, coach, collaborator, persuader, enabler, change facilitator, supporter (and sometimes provider) of new ideas."
2. What does OD mean to you?
"Bringing humanity and kindness back into the workplace – didn’t Mee Yan say that? Enabling each person to have a sense of purpose, to learn something new and perform at the best of their abilities in the delivery of care to patients."
3. What OD projects are you most proud of?
- Introduction of a coaching based appraisal method across the trust to get the best out of our staff.
- Improving our staff reward and recognition scheme 'We’re Proud of You'.
- Development of the trust’s Values and Behaviours programme.
- Carrying out an organisational cultural diagnostic as part of the staff friends and family test.
4. What would you like to learn more about?
"I’m interested in how teams work and what can really make a team 'tick' and perform at the higher level. I’d like to learn more about human system dynamics/complexity theory and apply some of the learning into practice."
5. Who inspires you most?
"I’m inspired by the people around me:
6. What’s your one 'must read' book, article or website on OD?
- our staff and the great work that they do sometimes against all the odds
- my team and colleagues that I work with – they constantly challenge my thinking and there’s never a dull moment
- my family and friends – multiple languages, ages and cultures colliding. it’s the laboratory for my cultural thinking brain.
7. What would you like to achieve in 2015?
"I want to be able to share success stories across the organisation and provide some balance to some of the negative press that the NHS gets. We’ve already made a start on this as we recently held a staff Equality and Diversity Conference where diversity stories were the focus. I’m also sharing stories from our reward and recognition scheme to support a positive, people focused culture. "
8. What would your motto be?
9. What advice would you give to a budding OD professional?
- The best way to find yourself is to lose yourself in the service of others – Mahatma Gandhi
- Never doubt that a small group of thoughtful, committed citizens can change the world; indeed it’s the only thing that ever has – M. Mead
- Do the best you can and never give up trying!
OD is very much a way of being and looking at the world around you. Culture is all around us so be prepared to observe, ask questions and understand what make things the way they are. Where relevant, be the mirror and help others see what you see. Also make learning a habit - but developing your passion is also important – if something switches you on, pay attention to it and understand why.
10. What is your favourite sandwich?
There’s an amazing little place called Rusholme Chippy – not far from the hospital where I work. I’ve been going there since I was a student fresher. They do a wonderful kebab sandwich called the 'Kobeda' which is made from scratch – even the bread is baked fresh. I think if you google it, I’ve even left a review!