26 / 2 / 2015 10am
Our OD Superstar for February is Kim Sales who has just taken up the new role of Associate Director for Workforce, Education & Development for Birmingham Women’s NHS Foundation Trust; one of only a few specialist trusts in the U.K. Kim says that the title of her role does not equate to her vision and mission to carve a renewed ‘Passionate about People’ plan for her new trust.
Prior to this, Kim was the Deputy Director for Leadership, Talent and OD at Whittington NHS Trust.
Kim is passionate about developing people and services that improve the health of systems, organisations, the workforce, teams and service users, and has previously set up charities for families who have children with special needs.
1. How would you describe your role in the organisation?
My role is as a shaper, strategist, collaborator, enabler, troubleshooter, mediator and coach.
2. What does OD mean to you?
OD = organisational culture, system, team and people improvement. It is the key to system learning and change. It is the cornerstone of ensuring the ‘health’ of the organisation as a whole. It is not siloed; it is collaborative, collective, innovative, flexible, but also efficient, effective and productive.
3. What OD projects are you most proud of?
4. What would you like to learn more about?
- As head of Primary Care Transformation for a local PCT I successfully embedded new approaches and systems for organisational effectiveness, using Lean Thinking & Values Stream design, as well as ‘Collaborative Communities’.
- Led on intra-organisational development programme, ‘Place Based Leadership’ that gathered senior leaders from key organisations in the local health & social care sector to collaboratively work on a ‘wicked local issue’.
- Led on the ‘Being our Best’ for Maternity; addressing improvements to pregnant women’s experience & journey, service business model, care pathway and service branding.
- Led on designing the Integrated Workforce Assessment Modelling (IWAMP) programme for North Central & East London; involving gathering multi professionals from health & social care together to jointly carve new models of working and workforce development.
- Led on designing a new Community Simulation Integrated Training Hub in North London – its first in the U.K.
- Designing a new ‘Potential & Performance’ model for appraisal and talent conversations; using ‘Coaching Conversations’, values based self-assessment & leadership behavioural self-assessment as key elements.
- Using the ‘Thinking Environment’ as an excellent method in facilitating effective 1-1’s, teams and meetings.
The analysis and research of organisational psychology.
5. Who inspires you most?
Change Agents. My daughter Beth who has cerebral palsy gained seven GSCEs and is now doing a BTEC level three in health & social care against all potential physical & emotional odds. Also Joan of Arc, Steve Jobs, Arianna Huffington, Richard Branson and Sheryl Sandberg.
6. What’s your one 'must read' book / article / website on OD?
Not specifically ‘OD’ – The Secret by Rhonda Byrne, as well as Stephen Covey’s ‘The 7 Habits of Highly Effective People’.
7. What would you like to achieve in 2015?
Show success in OD being evidence-based to productivity & culture improvement in my new NHS Trust, as well as starting my postgraduate in organisational psychology and being an OD superstar for the West Midlands!
8. What would your motto be?
“Carpe Diem - Seize the Day”
“You must be the change you wish to see in the world” – Gandhi
“Change your thoughts and you change the world” – Norman Vincent Peale
9. What advice would you give to a budding OD professional?
All of the quotes above. It’s not just in the theory…it’s in the practice.
10. What is your favourite sandwich?
Chicken club or chicken & avocado.
If you have any questions about the OD initiatives that Kim has developed and established, then please feel free to connect her on: