18 / 5 / 2015 3.15pm
Our OD Superstar for May is Louise Hardy, Organisation Development consultant for South Devon & Torbay Clinical Commissioning Group. Louise has built an interest and (some might say) specialist approach to organisation development over nearly 20 years. Serving originally in the Royal Navy, she learned skills and application of leadership and management which she used to build her own business and also holds an Associate Professorship with the Plymouth University Schools of Medicine and Dentistry, through which she maintains her strong interest in management learning and change.
1. How would you describe your role in the organisation?
I'm an OD consultant. I get asked to do a huge and interesting variety of things, from Board development to personal coaching. I facilitate teams, teach, and also advise on structural change (I'm particularly interested in how organisations are constructed for optimal decision-making).
2. What does OD mean to you?
I think it’s two-fold. Firstly – management and leadership development, and also the development of technical skills to ensure people are properly placed in their roles. Secondly – a focus on the organisation itself; its structure, governance and effective working. Let’s not forget that organisations are just groups of people!
3. What OD projects are you most proud of?
Probably most proud of having been at the helm when our CCG was born. In short order, I had to lead a process of finding the right clinical leaders to put together the leadership, and in ensuring that the people that support our leaders were the best the system had to offer. I'm also proud of the fact that our Governing Body was awarded ‘Board of the Year’ in the NHS Leadership South West awards. Whilst that’s not down to me – I know that they share my deep interest in group and team development – and it shows.
4. What would you like to learn more about?
Leading in complexity. We talk a lot about it – but rarely manage to bring it off.
5. Who inspires you most?
Anyone who gets the job done and works hard. And if they’re good to be around – then it’s a double whammy.
6. What’s your one 'must read' book / article / website on OD?
Gareth Morgan’s ‘Images of Organization’ - images and metaphors for organisations in a modern world.
7. What would you like to achieve in 2015?
Some sort of work-life balance, but I’m really enjoying my portfolio career right now.
8. What would your motto be?
You can only do what you can do.
9. What advice would you give to a budding OD professional?
Stay curious and read everything you can. Don’t make assumptions and be as critical as you can about the accepted wisdom.
10. What is your favourite sandwich?
Avocado and strong cheddar cheese.
If you have any questions about Louise and their work, then please feel free to connect with her on Twitter via @LouiseHardyOD, email or LinkedIn.