OD Superstars - Guy’s & St Thomas’ NHS Foundation Trust


26 / 7 / 2013 11.52am

In this OD Superstars feature we give you access to not one but three inspirational OD professionals - Carolyn Norgate, Hendrika Santer Bream, and Paul Mulligan, who together form the OD team at Guy's and St Thomas' NHS Foundation Trust.

1. How would you describe your role in the organisation?

Our team’s purpose is to support the development of the organisation’s culture, mindset & behaviours, so that the trust can achieve its aims.

2. What does OD mean to you?

For me the “primary focus of OD is on the relationships and processes between and among individuals and groups in organisations” (Cheung-Judge, 2002) but it is also concerned with ensuring humanity and dignity are maintained for our patients and our staff, especially during time of change.

3. What OD projects are you most proud of?

In terms of breadth of impact, engaging 10% of the workforce in an organisational conversation following the publication of the Francis Inquiry and using appreciative inquiry as a way of framing this conversation.

4. What would you like to learn more about?

  • Large Group Interventions – we’re doing a lot of large scale transformational change and using these more and more
  • Team Coaching
  • Social action / social movement theory & practice.

5. Who inspires you most?

Mary Seacole for her adventurousness, her determination, her vision and her compassion.

6. What’s your one 'must read' book on OD?

'Organization Development – A Process of Learning and Changing' by W. Warner Burke is great for understanding the field of OD and its origins, as well as the Burke-Litwin Model of Individual and Organisational Performance & Change.

'Flawless Consulting' by Peter Block has been really helpful in developing our model of how we are commissioned for work and how we contract.

Also love his Civic Engagement and the Restoration of Community Changing the Nature of the Conversation which can be found at www.asmallgroup.net

7. What would you like to achieve in 2013?

Inspire the workforce through its leadership to live the trust values and behaviours to deliver, compassionate, safe, high quality excellent care.

8. What would your motto be?

  • Only connect
  • Be the change you want to see.

9. What advice would you give to a budding OD professional?

  • Find places to connect with others
  • Sort out your development as an OD professional
  • Think about what sort of OD professional you want to be. What would you like to specialise in?

10. What is your favourite sandwich?

Cheddar and onion relish
Goat’s cheese and salad
Cakes for Birthday, special occasions and post-holiday!

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