A more diverse workforce

Diversity definition

24 / 9 / 2015 11.02am

In brief

  • Employing more young people will contribute towards your workforce’s diversity and help you deliver a more inclusive service.
  • Diversity and inclusion are key in delivering high quality services as they enable your workforce to be truly representative of the community in which you work.
  • Organisations will struggle to grow and adapt if everyone in the workforce behaves and thinks in the same way.
  • Studies have shown there is a link between diversity and financial performance.

The evidence

The key benefits of a diverse workforce are numerous and include: customer care and marketplace competitiveness; corporate image, brand, ethics and values; recruitment and retention of talent; designing and delivering products and services; increasing creativity and innovation; being an employer of choice; complying with legislation and corporate responsibility.(CIPD report )

Having a range of ideas, experiences and skills within your workforce will boost innovation and creativity and will have a positive effect on the way care is delivered. As an NHS organisation, you will be better placed to understand the needs of your patients and engage with a wide range of people within your local community. 

Embracing diversity can also help with recruitment and retention. You will have a wider pool of talent to choose from as well as being viewed as a supportive, inclusive place to work. 

Our diversity and inclusion web pages have information and resources to help you discover the benefits of a diverse workforce. 

McKinsey and Company’s Diversity Matters report shows a link between more diverse leadership and better financial performance, stating that “diversity management helps to enhance the company's image, increase employee satisfaction, strengthen customer orientation, win the war for talent, and improve decision making”. 

Latest Tweets

Why Register?

Great reasons to register with NHS Employers

  • A personalised website
    Manage your profile and select topics of interest to you
  • Access your dashboard
    Bookmark useful content to help you quickly find what you're looking for
  • Get involved
    Contribute to our Talking Points discussions, comment on and rate our webpages
  • Keep up to date
    Receive the latest newsletters and media summaries

Sounds great, what next?

Register Now

Not now, I will register later

Log In