Stockport NHS Foundation Trust

SAVE ITEM
case-study

08 / 10 / 2010

It clear that the staff at Stockport NHS Foundation Trust feel valued and appreciate the organisation’s commitment to training – including supporting some staff through university.

They also appreciate the opportunity to work family friendly hours.
The trust celebrates staff achievements and has a good record on diversity.  Its work experience scheme offers ex-offenders the chance to spend time at the hospital and hopefully moves them towards employment. 

The trust says that it sees staff as its “major asset” and will develop its workforce to ensure that it has “the right skills in the right place and that every person counts.”  .  The trust’s director of HR Nicola Reucroft says that the management team work hard to try and make sure staff like working within the organisation. 

The trust has developed a “Steering Wheel” with five different segments representing what the trust stands for and what it is trying to achieve.  These are staff, patients, services, finance and community engagement or “being more than just a hospital.” 

All new staff are introduced to the values and importance of the steering wheel which is detailed in their induction pack.  On their first day new staff also meet the executive team who present the steering wheel.

"The wheel is a great way to get staff to understand what they and we are doing within the organisation and why it matters, we also do this by having an annual staff meeting which is attended by up to 400 members of staff,”  Nicola explains. 

The trust works hard to promote a real team working and recognises its crucial importance in developing a positive hospital environment.    “We recognise the really excellent work that our staff do and we have a number of celebrations that recognise that work,”  Nicola  says. 

The trust hold a gala awards ceremony each year with awards for amongst others the best nurse, doctor, team and employee of the year and the organisation also positively promotes the hospital and its staff working with the wider community. 

A volunteer learning scheme is in place which allows people with physical and learning disabilities to gain work experience and mentoring within the hospital.  The trust also actively works with disadvantaged people within the community to help them into employment-not just at the hospital. 

The trust has a health promotion policy for staff and is currently encouraging up take of the seasonal flu jab amongst staff with a ‘Look After Yourselves’ campaign and staff who are flu jab ‘heroes’. 

Nicola admits that in a large acute hospital like Stockport it is impossible to know everybody personally and that “systems and processes” have to be relied upon to make sure that staff engagement is happening properly.  “Appraisal is very important as it shows the staff that we value them, with over 4,000 staff we can’t expect to know everyone so appraisals are really helpful and we do hold staff to account for doing them properly so that it is not just a tick box exercise,’ she explains. 

Stockport foundation trust has a reputation for being a “friendly” organisation, something which it works hard to put into practice.

 

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