25 / 07 / 2011
NHS Gloucestershire Primary Care Trust has:
- 3,000 staff
- serves a population of approximately 602,000 people
- Cotswold, Cheltenham, Forest of Dean, Gloucester, Tewkesbury and Stroudcovers
- provides a range of services such as community nursing, therapy services (occupational therapy, physiotherapy, speech and language therapy and podiatry) and community hospital services.
What we did and why
Kim Jenkins, a business continuity specialist at NHS Gloucestershire PCT flagged the potential risks of failing to safeguard the health and well-being of the workforce within the trust.
With the support of qualified health professionals, Kim developed an existing health and well being programme into interactive DVD sessions which provide staff with strategies to improve their quality of life at work and home and improve their overall personal well-being, which also ticked the QIPP programme boxes.
How we did it
Telephone: 07919 302271
NHS GloucestershireKim Jenkins,
- involve the senior management team to optimise engagement
- and communication engage staff at all levels to optimise team working, productivity
- staff involved in change management, and those demonstrating signs of potential stress focus on returners to work,
- utilise the skills of trained facilitators with occupational health expertise.
Tips for other trusts
Headline statistics have highlighted that total calendar days lost to absence have been reduced by 16% for those attending the Lighten up programme and the total cost of absence reduced by an incredible 21%.
The Lighten-up programme is being developed and will be available to individuals through e-learning.
The programme continues to be delivered across the workforce of NHS Gloucestershire and the Lighten Up team is working with the public/private sector and other NHS organisations to generate income in response to the drive for the NHS to work in collaboration with the private sector to improve the health of the nation.
At the outset of the programme, each delegate completes a questionnaire to record their HAD (Health, Anxiety and Depression) score and repeats the questionnaire on completion of the programme. To date there has been an average 100 per cent improvement of all delegates who undertook the programme.
- smoking regimes
- increased engagement
- improved team working and communication
- changes to work place practice which has resulted in improved patient satisfaction.
It has been targeted specifically at those returning to work after long-term absence, notably for stress. To date, attendees have demonstrated positive changes to:
- hotel services.
The programme has been attended by approximately 200 members of staff including:
Results and next steps
- tMaking changes - his looks at the process of making changes at work and home in order to achieve goals and overcome barriers to change.
- eHealthy lifestyles - quipped with strategies for change, the healthy lifestyles session looks at the principles of a healthy lifestyle including diet and exercise.
- iDoing your day - n the drive for a work/life balance the doing your day session covers the workplace environment and addresses how to prioritise tasks, manage time more effectively, deal with conflict and, through positive communication, be more assertive.
- this powerful session helps delegates look at the world in a more positive light. It covers cognitive behaviour therapy and the bereavement process to provide coping strategies.Transform your thinking -
- this session looks at what causes stress, how to recognise it and how to respond to the symptoms.Identifying and managing stress -
The programmes covers five topics:
The DVD programme, led by trained facilitators, through a range of 'docudrama' discussions by occupational health experts and evidence-based experience is aimed at group sessions of up to 15 people.