25 / 09 / 2015
Northumbria NHS Foundation Trust has a culture where staff feel comfortable, safe, listened to and supported to raise a public interest concern.
This case study describes the challenges the trust faced during a large service reconfiguration, what steps were put in place to ensure staff feel included and listened to and some top tips to consider when communicating large scale change.
Read the full case study to find out more, including how the 'Northumbria Way' initiative was developed.