27 / 10 / 2015
When deciding how they could implement the Care Certificate across their region, United Lincolnshire Hospitals NHS Trust (ULH) had a number of challenges.
They had to identify members of staff who could carry out the assessments, offer them training to help take on this role and consider how to manage quality assurance.
This good practice case study outlines how ULH and their partner organisations developed and delivered training across the region and ensured consistency in the assessments.
Download and read the case study.