NHS Employers responds to launch of independent review of healthcare assistants' standards

Nurses help old lady with lunch

20 / 2 / 2013 Midnight

Sue Covill, director of employment services at the NHS Employers organisation, responds to the Government's announcement of details about an independent review into healthcare assistants' standards.

Ms Covill said:

"Healthcare assistants play a huge role in patient care - it is absolutely right that the Government is looking at the support in place to make sure they get the training and supervision they need to do the job well.
"Most healthcare assistants do a good job under often challenging circumstances, but recent events show the tragic consequences of what can happen when things go wrong. 
"It is important that we look again at how healthcare assistants work and we welcome the opportunity to contribute to this review. Our aim will be to help ensure any changes coming out of it are workable locally and support safe, dignified care for patients.
"Getting this right means recruiting and retaining staff who are compassionate and ensuring they have access to the right induction, supervision, training and appraisal.
"Time and again healthcare assistants have shown they can provide great care without requiring regulation and we are pleased that the focus of this new review is instead on support and training - areas that are essential to ensuring high quality care."

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