26 / 2 / 2014 Midnight
Six health and care organisations and seven individuals have been shortlisted for a Kate Granger Award for Compassionate Care, an award which recognises individuals, teams and organisations that have made a fantastic difference to patient care.
Chosen from a total of 80 high quality entries, the 13 shortlisted nominations come from all parts of the country and from across the health service in its widest sense, including NHS organisations, the voluntary sector and independent providers.
Director of Employment Services at the NHS Employers organisation, Sue Covill, said:
“It was an absolute privilege to chair the shortlisting panel. We were all highly impressed by the standard of nominations, as well as the number, and were also very moved by the way the entries demonstrate how important compassion isto all those involved in healthcare.”
The seven shortlisted individuals are:
- Dr Sophie Edwards, consultant geriatrician at North Middlesex University NHS Trust, for her work to improve the experience of patients with dementia
- Jo Murray, community matron at Sussex Community NHS Trust, for her work on the provision of care for care home residents in an appropriate setting
- Joan Pons Laplana, community nurse at Derbyshire Community Health Services NHS Trust, for his work on workforce planning which reduces the different number of care workers and clinicians who visit each patient
- Val Hewison, chief executive of Carers Leeds, for her development of carers’ support services
- AnnmariaEllard, miscarriage specialist nurse and leader of the Early Pregnancy Assessment Unit at Liverpool Women’s NHS Foundation Trust, for her leadership of a nurse-led service supporting women and families with a history of miscarriage
- Caroline Dearson, founder of the Mickey Payne Memorial Foundation, which works with South Essex Partnership University NHS Foundation Trust to developDementia Buddies, a service that supports carers of people with dementia when their relative is admitted to hospital for any period of time
- Dr Elizabeth Martindale, consultant obstetrician and gynaecologist at East Lancashire Hospitals NHS Trust, for her work to empower women during assisted deliveries when giving birth.
The six shortlisted organisations are:
- Sandwell and West Birmingham Hospitals NHS Trust, for their new Medically Fit for Discharge (MFFD) wards
- Spiral Health Community Interest Company, for their ‘patient centred journey’ for patients at Bispham Hospital near Blackpool
- Guy’s and St Thomas’ NHS Foundation Trust, for its training tool Barbara’s Story
- Central Manchester University Hospitals NHS Foundation Trust, for its development of the role of Bereavement Midwife at St Mary’s Hospital
- The Jonathan Mann Centre at Homerton University Hospital NHS Foundation Trust, for its work with pregnant women diagnosed with HIV
- The Teenage and Young Adult Service atUniversity Hospitals Birmingham NHS Foundation Trust for its work with young people diagnosed with cancer
Named after NHS doctor and award-winning blogger Dr Kate Granger, the Awards have been launched by the NHS Employers organisation and NHS England. The Awards are backed by NHS England’s Chief Nursing Officer Jane Cummings, and winners will be announced at the Health and Innovation Care Expo at Manchester Central on Tuesday 4 March 2014.
Further information on shortlisted entries:
Dr Sophie Edwards
A consultant geriatrician at North Middlesex Hospitals NHS Trust, Dr Sophie Edwards developed ’10 things about me’, an initiative which supports staff to build and maintain engaging and meaningful relationships with patients who have dementia. She has also introduced a “carers’ passport” to encourage carers to come into the acute setting to provide help and support for the person with dementia, and facilitate the process with free parking and open access to the ward. She has increased dementia screening on admission, and successfully bid for funding to introduce massage therapy for dementia patients.
An experienced Community Matron,Jo Murray works with a caseload of vulnerable older people living a residential home setting in West Sussex who are judged to be at risk of avoidable admissions to hospital. She works with individuals in care homes and runs training courses to support staff, and brings together professionals across speech and language therapy, dieticians, dementia specialists and the local Falls Team to facilitate referrals and speed up consultations for patients.
Joan Pons Laplana (Jo)
A community nurse in Derbyshire, Jo introduced a workforce planning tool in his team to planning of patients’ care visits in the most efficient, effective way. Use of the tool has not only reduced travel requirements for staff, which allowing them to spend more time delivering care and developing their skills, but ithas also resulted in patients receiving care from fewer numbers of individual staff, allowing staff and patients to build stronger relationships.
A carer herself, Val Hewison is the chief executive of Carers Leeds, and is a passionate advocate for carers. She has developed a number of innovative services including dementia carer support in Leeds Teaching Hospitals NHS Trust and a bereavement carer support service, and works collaboratively across care pathways with clinicians, commissioners, social care and volunteers. She is also a key partner in a University project co-producing innovative technological solutions for carers.
A specialist midwife, AnnmariaEllard leads a holistic, nurse-led service in the Early Pregnancy Assessment Unit (EPAU) at Liverpool Women’s NHS Foundation Trust, providing continuity to women and their families at high risk of miscarriage In her role as Miscarriage Specialist Nurse, Annmaria is the first point of contact for patients, taking what can be a full and distressing history of their miscarriages and guiding them through their care. She has also supportsNHS studies into miscarriage and has supported recruitment to three research trials.
Caroline Dearson established the Mickey Payne Memorial Foundation to improve the experience for other carers of people with dementia. With South Essex Partnership University NHS Foundation Trust (SEPT), the Foundation piloted the Dementia Buddies service at an acute admission ward for people with dementia. The Dementia Buddies service sees volunteers from the local community support carers and relatives of people with dementia by offering to visit and support their family member in hospital when they are unable to do it themselves. Dementia Buddies has been expanded to a ward for people with dementia who exhibit challenging behaviour, and is being reviewed by Anglia Ruskin University with a view to being rolled out across other organisations.
Dr Elizabeth Martindale
Dr Elizabeth Martindale is a Royal College of Obstetricians and Gynaecologists (RCOG) tutor, an Honorary Senior Clinical Lecturer at the University of Central Lancashire, and Training Program Director for trainee doctors in the region. She works closely with midwives and the woman in her care to facilitate the woman’s choice about giving birth, and in response to women in her care, she has developed a procedure known informally as “the Martindale Manoeuver”, which supports ventouse- and forceps-assisted deliveries in women who fear lying down on a bed. Feedback on her clinical care and emotional support during delivery is described as “incredible”.
Sandwell and West Birmingham Hospitals NHS Trust
In response to observed difficulties in discharging patients who were medically ready but had social care needs, Sandwell and West Birmingham Hospitals NHS Trust established two Medically Fit for Discharge (MFFD) wards. Together, the two nurse-led units offer 48 places where patients can receive therapy for maintenance support as opposed to active rehabilitation. The care culture is designed to ensure patients do not feel they are ‘in the wrong place’, and the facilities include a cinema room for patients to watch old and new movies, and no restrictions on visiting times or numbers.
Spiral Health Community Interest Company
Spiral Health CIC developed a ‘patient centred journey’ for use in Bispham Hospital, a nurse-led 40-bed rehabilitation unit near Blackpool, where patients undergo nursing physiotherapy or occupational therapy, or recover from major surgery. Patients’ personal preferences are given high priority in all aspects of their care, including personalised exercise classes and routines, individualised visiting hours, and patients choosing their own discharge time on the day of discharge. The approach has resulted in a culture change within the organisation, and the average length of stay on the unit is approximately half that in other intermediate care settings.
Guy’s and St Thomas’ NHS Foundation Trust
In September 2012, Guy’s and St Thomas’ NHS Foundation Trust launched an innovative training tool called ‘Barbara’s Story’,primarily aimedat raising awareness of dementia amongst staff. A short film which follows the journey of an 85 year old woman initially admitted as an outpatient, Barbara’s Story was originally used as a mandatory 1 hour teaching session for all members the trust’s 12,500 workforce, but as a result of the reception it received among staff, it is now being rolled out free across the NHS, voluntary and other public bodies.
Central Manchester University Hospitals NHS Foundation Trust
The role of Bereavement Midwife at St Mary’s Hospital was developed by two midwives from the delivery unit who wanted to introduce a service for the approx. 120 families they work with each year who experience the loss of baby. The service was developed to meet the needs of these families and to demonstrate compassion and respect for their loss. The role introduced a dedicated phoneline for bereaved parents, improved communication between all elements of the multidisciplinary involved in their care, and developed training and resources for maternity staff.
The Jonathan Mann Centre at the Homerton University Hospital NHS Foundation Trust
provides specialist HIV NHS care for about 1,000 people living with HIV, over half of whom are women. To support service users’ emotional and social needs after diagnosis, the Centre takes a holistic approach to care, providing peer support alongside clinical treatment. To support women who are diagnosed with HIV during pregnancy, the Centre trains ‘Mentor Mothers’, who are women who are themselves HIV positive, have recently had a baby and are able to share the experience.
The Teenage and Young Adult Service at University Hospitals Birmingham NHS Foundation Trust follows a principle of “Young Person first, Cancer Diagnosis second”. In its 11-bedded ward and 2-chair day unit, the Service offers a ‘home from home’ environment, with open visiting, free wifi, a ‘mobiles on’ policy and extensive IT facilities. The Service flexes patient care, including admissions and treatments, around 21st birthday parties, school proms and other major milestones in young people’s lives.