Staff Friends and Family Test - threat or opportunity? Webinar


31 / 10 / 2013 12.43pm

Thursday 12 December 2013       11am - 12noon

The willingness of staff to act as advocates for their organisation is increasingly being seen as an important indicator. NHS England is working on plans for a Friends and Family Test for staff to add to that which already exists for patients. This will ask all staff whether they would recommend the organisation that they work for, both as an employer and as a place to be treated. It is intended that this will be implemented from April 2014.

This webinar will provide an opportunity to learn more about the plans and how organisations can respond effectively.

To book your place please email with the contact details for each attending delegate.

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