06 / 2 / 2014 9.08am
NHS organisations are actively working on initiatives to improve their services, provide better patient care and transform their culture.
In the past 12 months we've seen new inspections, more recruitment for nurses in hospitals, a stronger voice for patients and a greater emphasis on compassionate care.
We are continuing to work with you, and a number of different organisations on various workstreams, which directly link to recommendations from the report.
We have put together an overview of what we've done to help you and what we have planned for the year ahead see our web page Francis: one year on.