Pledge reinforces NHS leaders commitment to a healthy engaged workforce

NHSE staff experience summit 2014

10 / 12 / 2014 1.20pm

NHS Employers convened the second NHS Staff Experience Summit today bringing together the leaders from ten national healthcare bodies to sign a pledge committing to improve staff experience in their organisations. 

The pledge states organisations will “work towards fostering a culture where the experience of staff working in healthcare is a positive one and enables them to deliver their role with care, compassion and commitment” it includes five key aspects, these are:


  1. Lead by example to foster a culture that engages and listens to staff, and then acts with that knowledge and understanding in mind, both within our own organisations and across the health system.
  2. Measure employee engagement and health and wellbeing within our organisations
  3. Increase and strengthen staff engagement throughout our work.
  4. Promote a culture that recognises parity of esteem in relation to physical and emotional wellbeing and actively encourages better physical and emotional wellbeing for staff within our organisation.
  5. Continue to build on the relationships we have with other stakeholders, sharing expertise and experience in safeguarding, improving staff health and wellbeing, and developing effective approaches to staff engagement.

Danny Mortimer, Chief Executive, NHS Employers said "I’m extremely pleased the pledge has received the strongest possible support. Employers across the NHS have a real appreciation that their ability to provide the best experience to their patients and communities is profoundly linked to the experience of the people providing their services. This pledge challenges us to further our efforts to improve our workplaces, and I know that Boards across the NHS will extend their support for ever more ambitious and impactful programmes to improve staff experience.”

The signatories who attended the Summit and discussed the issues were:


  • David Behan CBE, Chief Executive of the Care Quality Commission
  • Dr David Bennett, Chief Executive of Monitor
  • Prof Dame Carol Black, expert advisor on work and health Department of Health
  • Helen Buckingham, Chief of Staff at Monitor
  • Prof. Ian Cumming OBE, Chief Executive of Health Education England
  • Kevin Fenton, National Director of Health and Wellbeing at Public Health England
  • David Flory CBE, Chief Executive of the NHS Trust Development Authority
  • Charlie Massey, Director General, Strategy and External Relations Department of Health
  • Danny Mortimer, Chief Executive of the NHS Employers organisation
  • Jan Sobieraj, Managing Director of the NHS Leadership Academy
  • Simon Stevens, Chief Executive of NHS England
  • Rob Webster, Chief Executive of the NHS Confederation
  • Dr Dan Poulter was unable to attend the event due to diary commitments but has also signed-up.

See our resources to help NHS organisations run a healthy, engaged workforce in the health and wellbeing and staff engagement sections of our website

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