ESR service transition update


01 / 4 / 2015 9.19am

The NHS Electronic Staff Record (ESR) team has agreed a two-stage transition approach to the new infrastructure, to help minimise the impact to users, reduce risk and ensure continuity of service.

This phased approach has been agreed following planning talks with McKesson and IBM: 

  • Stage one (interim service) - With effect from 1 June 2015, IBM will take full responsibility for delivery of the ESR service.  Any change to infrastructure that has a user impact will be communicated in advance to ensure a seamless transition of service. Please note there will be no planned service downtime during the transition.
  • Stage two (full transition) - During the period June to November 2015, a phased approach to move the service to the new infrastructure will take place (this was originally planned to happen at 31 August 2015).    

ESR is developing a communications to support both stages of transition and will ensure that ESR users are made aware of progress and understand any local actions that may be required.

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