26 / 4 / 2016 2.40pm
NHS Employers has recently held two Staff Survey workshops to discuss issues arising from the very positive 2015 results.
There was an opportunity for participants to review national and local trends, develop ideas for working with their local data and hear about each other’s experiences. The key themes that emerged from the workshops include;
- A successful approach for organisations to improve staff survey participation is to effectively communicate what is done with the findings.
- Trusts should use the staff survey as a key source of data for action on staff experience – extracting this data can be time consuming. You can now use a template created by NHS Employers which supports comparative analysis.
- The key elements to improving staff engagement includes support from the board, senior leaders, line managers and by effective team working. At the Leeds workshop participants heard from experiences at Leeds Teaching Hospitals NHS Trust and Wrightington Wigan and Leigh NHS Foundation Trust.
- Progress has been made on health and wellbeing issues and the participants considered how the new commissioning for quality innovation incentive would work.
- Participants felt there would be a challenge to maintain the staff survey results of 2015. NHS Employers is keen to seek ways in which this can be achieved.
- An issue identified in the survey was the rise in the number of staff experiencing bullying, harassment or abuse. NHS Employers is currently working with the national social partnership forum on how we can support employers to help tackle this issue.
- NHS Employers is also taking forward views on how the staff survey could be improved more generally.
The workshops also explored the link between staff survey results and patient experience. Professor Jeremy Dawson, professor of health management at Sheffield University Management School, who helped develop the survey presented his research demonstrating the impact of positive staff experience.
Find out more about the 2015 staff survey results. Get in touch with Steven Weeks policy manager and staff engagement lead at NHS Employers, to discuss any aspect of the staff survey and staff engagement.