Freedom to Speak Up guardians - purpose and key principles of the role

SAVE ITEM
Tablet

27 / 5 / 2016 11.13am

The National Guardian Office has published a document to explain where a local guardian sits in an organisation and the principles which underpin their role to help to improve the culture around raising concerns.

The document, entitled Freedom to speak Up Guardians - Purpose and key principles of the role includes principle examples. The examples of how a guardian should be are:

  • Independent in the advice they give to staff, and trust senior leaders with the ability to hold the trust to account.
  • Impartial and able to review fairly how cases have been handled.
  • Empowered to take a leading role and report on local progress.
  • Visible and approachable to all staff across professions and levels.
  • Influential with regular access to trust boards and senior leaders.
  • Knowledgeable about Freedom to Speak Up  and local processes for raising concerns.
  • Inclusive and willing to support people who may otherwise struggle to have their concerns heard.
  • Credible with experience that instills confidence in staff.
  • Empathetic with good mediation and facilitation skills.
  • Trusted to deal with issues sensitively and confidentially. 
  • Resilient and able to set boundaries and escalate where appropriate.
  • Forward thinking with the ability to improve the handling of concerns and suggest ways to do things differently. 
  • Supported with adequate time allocated to deal with concerns effectively and access to training as and when required.
  • Effective by monitoring the resolution of concerns and ensuring action, learning, follow-up and feedback.
Further information on local guardians can be found in our Freedom to Speak Up Guardian hub section.
  

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