Sir John Timpson CBE talks on recruitment, retention and reward


At the NHS Employers Workforce Summit in June Robyn Palmer, programme lead at NHS Employers, caught up with Sir John Timpson CBE to find out more about employment practice outside of the NHS. 

John Timpson is the chairman and owner of Timpson, the high street shoe repair and key cutting company. He has written several books about his famously different management style.

Find out what they do at Timpson to recruit, retain and reward their staff. In this podcast John Timpson talks about the importance of giving autonomy to the frontline, and the value of trust in the workplace. He also shares the lessons he has learned and how they might be relevant to the NHS context. 

Listen to the podcast now. 

You can also find out more about rewardretention and values based recruitment.

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