Guy's and St Thomas' staff engagement case study

Hospital staff

We have published a new case study looking at how Guy's and St Thomas' NHS Foundation Trust has rolled out a series of listening exercises as part of its staff engagement work.

These listening exercises have seen managers across the trust deliver presentations to staff, followed by structured team conversations encouraging everyone to reflect on how changes arise and how ideas come to fruition. This has lead to staff feeling empowered to make things better as part of their normal work, helping to cultivate an environment where the best ideas flourish. The exercises have gaving staff renewed enthusiasm and energy about making changes.

The trust had the highest ranking level of staff engagement in England for 2015 and 2016. The trust’s 2016 score was 4.03 on a scale of 1–5, compared with a national average of 3.80, and it attributes its success to an emphasis on its values, in addition to engaging and involving staff at all levels. 

Read the case study to learn more.

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