This page contains NHS Employers' top 10 tips for NHS trusts aiming to meet the 18-week wait target.
- Make sure your waiting lists are accurate.
- Don't give slots to patients who repeatedly do not attend.
- Make sure clinicians are involved in any review and changes.
- Understand your department's capacity and how much demand is put upon it.
- Map out the patient pathway through the department.
- Introduce booking syustems so that patients have a choice over the date they attend.
- Review job descriptions to make sure clinical staff aren't undertaking too many clerical duties.
- Ensure you have good quality IT and data systems.
- Communicate with staff about what you are trying to achieve.
- Communicate with patients about what you are doing.
For more details, see our briefing.
Last reviewed 24 Jul 2007
