Diversity & Inclusion case studies

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29 / 1 / 2016 2.28pm

Access our case studies and learn from the experiences of other organisations that are responding to issues and challenges of diversity and inclusion. We have devised the case studies into sections.


Inclusive services 2014

Inclusive partnerships - inclusive multi stakeholder partnerships are the way to deliver both diversity and inclusion. Inclusive partnerships allow for the meaningful participation of relevant stakeholders.

The trust developed a hypothetical scenario to underpin its business case for workforce diversity.  It aimed to quantify the financial costs of not proactively managing diversity and conversely, the added benefits if it.


Positive action employers case studies 2011- 2016 

Achieving a representative workforce requires employers to take steps to help or encourage certain groups of people with different needs, or who are disadvantaged in some way, access work or training within the NHS.

1. Skills for Health Jobcentre Plus partnership
Skills for Health Academy North West has worked with its local Jobcentre Plus to pull together various pre-employment programmes that resulted in an economic impact and have helped to remove barriers to learning and employment in one of the most deprived areas of the UK.

2. Mid Essex Hospital Services NHS Trust delivers work experience in partnership with Jobcentre Plus
The trust worked along side the Jobcentre Plus to provide work experience to help young unemployed people aged 18-24 to gain skills in the workplace,

3. Employing people with learning disabilities
NHS Cornwall and Isles of Scilly Primary Care Trust joined forces with Cornwall’s Learning Disability Partnership Board and Cornwall Works for Learning Disabilities, to create a new service in the county to support employment and placements for people with learning disabilities.  

4. Positive action in recruitment workshops - Dudley and Walsall NHS Trust
Dudley and Walsall Mental Health Partnership NHS trust used recruitment workshops to work with the local community to dispel common misconceptions among black and minority ethnic (BME) communities.



Staff networks case studies 2011-2013 

Contribute to addressing and solving problems for under-represented and disadvantaged groups and individuals within organisations.

1. Integrating equality within personal health budgets
NHS Doncaster and Doncaster Metropolitan Borough Council (DMBC) signed up to take part in a national pilot scheme to trial personal health Budgets. 

2. Dignity in care - learning from community matrons and patients
NHS Central Lancashire, a primary care trust. took on a project  to understand the reality of the service experience for both staff and patients through eliciting views and taking a snapshot of their experience.


Staff development case studies 2011

Staff development enables trusts to make the critical connection between diversity and inclusion and deliver top-quality care to all service users.

1. Embedding equality through training
Royal Devon and Exeter NHS Foundation Trust became one of the first foundation trusts in April 2004, building on a 250 year old tradition of providing quality healthcare services for local people.

2. Improving care for patients with learning disabilities
Mid Cheshire Hospitals NHS Foundation Trust set up a Learning Disabilities Development. The group looked at carers and staff gaps and bottlenecks within the patient’s journey to determin the work streams.

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