Working with General Practice

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The professional relationships group is a working group focusing on improving professional relationships between GPs and community pharmacists for patient benefit.

The group is chaired by Felicity Cox who leads NHS Employers community pharmacy team. Its members also include representatives from the General Practitioners Committee (GPC) and the Pharmaceutical Services Negotiating Committee (PSNC).

Joint work 

Together, the group's members have developed and produced the following joint materials:

  • a guide to repeat dispensing - to build GP understanding of this service offered by community pharmacy, and how it can benefit prescribers and patients
  • letter on joint working - co-signed by NHS Employers, GPC and PSNC, it aims to promote closer working between pharmacists and GPs on shared areas of interest
  • the group have published a guide to general practice for community pharmacists and pharmacy staff, and a guide to community pharmacy for GPs and practice staff.
  • following the introduction of the New Medicine Service, a one-page feedback form from pharmacy to GP, to be used when a problem is identified during provision of the service that the prescriber should be made aware of
  • briefing for general practice on the community pharmacy new medicine service (NMS) and medicines use review (MUR).

Current focus

The group is currently focusing on the following areas:

  • building understanding between the pharmacy and medical professions, to support more collaborative working
  • responding to various studies and consultations that affect the profession, such as the Department of Health's generic substitution consultation
  • improve the relationship between patients with long term conditions, pharmacists and GPs, following an event to get patient views on the key issues.

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