Staff engagement case studies

Jigsaw puzzle piece

19 / 1 / 2015 4.37pm

Find out what other NHS organisations have been doing to improve staff engagement and develop their organisation, download our case studies.

Wrightlington, Wigan and Leigh NHS Foundation Trust

Technology is helping this trust collect data to improve staff engagement by highlighting early any problem areas in the organisation.

Bolton NHS Foundation Trust

Learn how this trust is using its Staff Friends and Family survey results to improve staff experience and morale.

Basildon and Thurrock University Hospitals NHS Trust

After being put into special measures find out how engaging with staff helped this trust move out of special measures in just two years.

Dartford and Gravesham NHS Trust

Download this case study to learn how this trust engaged staff to create new values and successfully embed them. Discover the approaches it took, the results and what’s next.

Calderdale and Huddersfield NHS Foundation Trust

Read how Calderdale and Huddersfield NHS Foundation Trust has greatly improved staff engagement and morale since implementing a new approach to change management.

George Eliot Hospital NHS Trust

Learn about 'Excel' a staff engagement programme which empowered staff and improved engagement.

East London NHS Foundation Trust - from ward to board

This staff engagement case study demonstrates how the trust's quality improvement programme has greatly improved its staff survey results.

Leeds Teaching Hospitals NHS Trust - 'The Leeds Way'

Leeds Teaching Hospitals NHS Trust has developed and implemented a new staff engagement strategy called 'The Leeds Way' which has helped change the culture of the organisation.

5 Boroughs Partnership NHS Foundation Trust 'Let's Talk' initiative 

The trust has committed to taking a transparent approach with patients, carers and staff members as demonstrated by its ‘Let’s Talk’ initiative. Find out about the success of their 'afternoon with the chief executive sessions'.

The WWL Way - implementing sustainable staff engagement 

The Wrightington, Wigan and Leigh NHS Foundation Trust (WWL) Way is a vision for understanding, implementing and embedding sustainable staff engagement. The core success of this approach relies on a robust measurement of culture, alongside a dynamic range of tools, that when used together in combination enables the trust to continuously improve levels of staff engagement.

Team building at Birmingham Children's Hospital 

In the wake of the Francis Inquiry, staff at Birmingham Children’s Hospital (BCH) identified a need to improve team work both within and across teams. Sara Brown, associate director for education and organisational development at BCH, talks through how they approached this.

Deepening staff involvement at Medway  

Medway Community Trust's organisational development manager Sam Clark, explains how the organisation developed a staff engagement strategy and, from their feedback and involvement, how staff drive the on-going engagement priorities.

Northumbria Healthcare NHS Foundation Trust culture change

Northumbria Healthcare is focusing on organisational culture as a key theme of the HR/OD strategy during 2014-16. Find out how the trust is engaging with staff to maintain it's positive culture as well as how it intends to enhance its training and communications strategy and to understand some of the organisations ‘sub-cultures’.

Portsmouth Hospitals NHS Trust culture change 

In the 2012 Staff Survey Portsmouth Hospitals was reported as a worse-than-average place to work. The areas that were in the lowest 20 per cent were: staff engagement; motivation at work; staff being able to contribute to work improvements; well-structured appraisals and effective team working. In this case study the organisation highlights what steps have been taken to address this using organisational development practices.

Share your experiences

We are always looking to feature new organisations in our case studies section, if you would like to be included and share best practice please complete our online form.

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