Top tips for improving staff engagement

SAVE ITEM
Friends group

11 / 12 / 2014 1.17pm

Staff engagement is an integral part of employment policy. Measuring and monitoring levels whilst engaging staff all contribute towards improving staff engagement.  The following points act as a guide for managers and their organisations.


1. The organisation should:

  • have a clear business strategy that has been discussed with staff
  • have communication mechanisms to allow dialogue with staff
  • ensure staff understand how their role supports overall objectives.

2. Line managers should engage staff by:

  • ensuring the team meets regularly and discusses how to improve its effectiveness
  • encouraging senior managers to involve staff in decision making
  • ensuring effective communication between senior management and staff encouraging staff to suggest and explore new ideas for improving services.

3. The organisation should measure and monitor staff engagement through:

4. Experience in organisations that have successfully improved staff engagement include:

  • organisations that include staff engagement as part of a wider staff experience, in particular, maintaining staff engagement levels during a challenging period of major organisational change
  • a strong support for staff engagement from senior leaders and the board giving support to HR, and HR also involving communications colleagues
  • senior leaders acting in an engaging way themselves 'walking the walk' as well as 'talking the talk'
  • organisations that have created and prioritised sustainable staff engagement programmes and found ways to develop capacity.

Further learning

Find out what other organisations have been doing to improve staff engagement, visit out staff engagement case studies web page or contact steven.weeks@nhsemployers.org.

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