Education and training

Young man reading

13 / 9 / 2013 Midnight

Once work has been carried out to identify service needs, the skills required to meet them and the best support workforce model to deliver them, employers will need to consider how to equip support workers with the necessary skills. 

Employers are need to work with their local education and training boards to ensure that education and training planning and delivery is aligned with workforce planning and patient need. Education providers will be able to advise on which development models and qualifications are right for support roles. 

The courses commissioned must reflect what is required for the support workforce and employers should take the opportunity to have maximum input into the educational programme. It should be tailored to the needs of the organisation but remain within a recognised national framework. 

Our shared learning section provides examples from NHS organisations that have worked with their education providers to develop qualifications to fit their local requirements:


It can be challenging when considering the different qualifications available to organisations when developing the support workforce. The website has a useful section that explains each of the available qualifications. Additionally, details about vocational qualifications available within the health sector can be obtained from Skills for Health.

Vocational qualifications changed in January 2011, with all vocational qualifications regulated within the Qualifications and Credit Framework (QCF). The Ofqual website explains the changes. 


The National Apprenticeship Service website provides details about the types of vocational qualifications the different levels of apprentices are likely to work towards and the funding available to support their training. Our Apprenticeships web page provides information about using the apprenticeship model and how it can be used to develop the support workforce. 

Latest Tweets

Why Register?

Great reasons to register with NHS Employers

  • A personalised website
    Manage your profile and select topics of interest to you
  • Access your dashboard
    Bookmark useful content to help you quickly find what you're looking for
  • Get involved
    Contribute to our Talking Points discussions, comment on and rate our webpages
  • Keep up to date
    Receive the latest newsletters and media summaries

Sounds great, what next?

Register Now

Not now, I will register later

Log In