West Midlands Ambulance Service NHS Trust culture change

19 / 11 / 2014

West Midlands Ambulance Service NHS Trust is changing its strategy moving from being a traditional ambulance service to an emergency healthcare provider, that ensures patients receive the best possible treatment from the most appropriate provider.

To facilitate these changes the trust recognised it needed to develop leadership and encourage those to lead in a more empowering and engaging way.

Find out how the organisation is using organisational development practices to deliver culture change.

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