Using the Start Well: Stay Well model to support new starters

08 / 06 / 2018

This case study looks at how Cambridge University Hospitals NHS Foundation Trust improved its rates of retention after identifying that a high proportion of staff were leaving within the first 12 months of employment.

The third in a series of joint case studies produced with NHS Improvement, the publication explores how by using staff feedback and engaging with key stakeholders, the trust designed the Start Well: Stay Well model, which formalised the approach to meeting, greeting and supporting all new starters.

The case study features key learning points, explores how the trust overcame certain challenges and highlights a number of additional resources which may be useful for organisations seeking to support new starters.

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