Supporting line managers to foster engagement

12 / 07 / 2018

This briefing explores work that can be done to support and develop line managers to improve staff engagement across NHS organisations.

Line managers in the NHS have varied, vital and challenging roles. They provide leadership, foster teamwork and carry out a wide range of tasks such as performance appraisals. Many line managers in clinical areas are also the main source of direct advice and support for colleagues. They therefore are ideally placed to help improve levels of staff engagement, cascade messages and raise concerns.

The briefing is based on the issues raised by line managers within the NHS and looks at challenges for staff engagement. It outlines suggestions on how organisations can support line managers to manage in way that supports engagement, and is full of useful advice, hints and tips. 

Commissioned by NHS Employers, the publication has been written by Dilys Robinson of the Institute for Employment Studies, who has extensive experience of delivering training courses for line managers in NHS organisations and has reviewed the practice of line managers outside of the NHS.

NHS Employers is keen to showcase good practice in staff engagement. Please email Steven Weeks if you have any examples that can be shared.

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