agiLab: feeling seen, being heard, taking action

The National Engagement Service and agiLab addressing the agile working needs of workers living in low-income households.

General information

18 April 2023 14:00 - 17:00 GMT
Open to all

agiLab is a collaboration between University of Sussex and the NHS to develop research-led best practices for effective agile working. This time the session will consider ‘Feeling seen, being heard, taking action.’

Session details

Our speakers from Sussex University presented a research round-up special session on the latest agiLab project exploring the concept of appreciation in addressing the agile working needs of workers in low-income households in areas with high levels of deprivation.

This qualitative study published in 2022, considered how the move to agile working impacts this group of workers and presents a ‘THANK’ framework of recommendations which could be implemented to facilitate best practices in agile work.

Thought leader, Dr Becky Faith discussed how digital accessibility affects the implementation of agile working and shared insights about how to optimise digital inclusion across an agile workforce.

NHS colleagues lead discussions around the emerging practice of self-rostering and shared a best practice exemplar on the ‘Time to Talk’ initiative and ‘Building a Culture of Belonging’ at NHS South, Central and West


  • Dr Emma Russell, University of Sussex
  • Deepali D’Mello, University of Sussex
  • Dr Becky Faith, Institute for Development Studies

Who attended

This event was for anyone within the people profession and for those who support strategic change and those with a more operational focus, such as workforce leaders, HR managers, health and wellbeing leads, flexible working leads and engagements leads.


Webinar recording

The recording of the event is only accessible to registered delegates and members of agiLab.

If you would like to become a member of agiLab you can do this on the agiLab website which is free of charge.