Factor definitions and factor levels

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Chapter 5 factor plan and guidance notes
Factor definitions and factor levels

Factor 1 – Communications and relationship skills

Factor 2 – Knowledge and training and experience

Factor 3 – Analytical and judgemental skills

Factor 4 – Planning and organisational skills

Factor 5 – Physical skills

Factor 6 – Responsibilities for patient client care

Factor 7 – Responsibilities for policy and service deployment implementation

Factor 8 – Responsibilities for financial and physical resources

Factor 9 – Responsibilities for human resources

Factor 10 - Responsibilities for information resources

Factor 11 - Responsibilities for research and development

Factor 12 – Freedom to act

Factor 13 – Physical effort

Factor 14 – Mental effort

Factor 15 – Emotional effort

Factor 16 – Working conditions

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Tapping into the lived experience of BME staff

15 / 5 / 2019 7.30am

Dr Habib Naqvi reflects on the links between the Workorce Race Equality Standard, workforce representation, staff engagement and patient satisfaction.

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