New report links engagement, sickness absence and agency spend


NHS England has published a new report looking into the links between levels of engagement in trusts, their sickness absence and increased spending on agency spend.

Employee engagement, sickness absence and agency spend reveals a clear connection between those organisations with higher levels of staff engagement and lower sickness absence rates. These trusts generally also have a lower spends on bank and agency spend.

NHS England commissioned the King’s Fund to produce the report which was written by Prof Mike West of the King's Fund and Prof Jeremy Dawson of University of Sheffield.

The independent research linked trust data from 2016/17 (and, for some measures, for the previous year), the NHS Staff Survey (employee engagement), NHS Digital (sickness absence), and NHS Improvement (agency and bank staff spend). Sickness absence rates vary more than two fold between NHS trusts, and there are also large variations in trusts’ staff engagement scores.

For more information, please take a look at the full report.

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