Report on flexible working experiences


Organisations' experiences of flexible working have been shared in a new government report.

The report highlights different challenges and successes experienced by employers when offering flexible working and of staff taking up the offers.

The key findings included:

  • Flexible working requests should be automatically monitored by HR to ensure none are privately rejected by line managers.
  • Line managers can be supported to implement flexible working through 'meaningful guidance'.
  • Open conversations between staff about work-life balance and preferred working styles should be encouraged.
  • Organisations can help flexible working to become the norm by advertising all roles as flexible.

The study was based on 20 conversations with HR professionals across several organisations, differing in size and sector. To read the report in full please visit the government website.

NHS Employers is committed to supporting trusts improve their flexible working offer. To this effect, please read our Improving staff retention: flexible working guide which supports you to build a business case for flexible working, offers practical tips and highlights the good and innovative approaches NHS trusts are currently undertaking.

You can also visit our dedicated flexible working web page which shares a range of case studies and resources that aim to support you to improve your flexible working offer.

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