NHS Employers has published a new resource, the Professionalism and Cultural Transformation (PACT) toolkit to support managers in improving professional attitudes and behaviours in the workplace.
The toolkit encourages healthy, supportive, positive workplace cultures, and helps organisations move towards making the NHS the best place to work, as per the aims of the NHS Interim People Plan.
The 2018 NHS Staff survey showed that 19 per cent of staff have experienced at least one incident of bullying, harassment or abuse in the last 12 months from other colleagues. The toolkit, based on principles of the work undertaken by Hull University Teaching Hospitals NHS Trust, helps managers to foster an environment where staff can openly raise their concerns.
The PACT programme can be rolled out within teams, departments or organisations and is broken down into an easy four step process, using tried and tested guidance and materials. It aims to educate and empower staff to improve professionalism within their workplace, encouraging staff to ‘make a PACT’ to take positive steps to improve the culture of your organisation.