Health and wellbeing support for NHS staff

COVID-19 health, safety and wellbeing

A comprehensive package of support to look after the health and wellbeing of NHS staff during the Covid-19 outbreak has been launched by NHS England and NHS Improvement. 

The range of free psychological and practical support includes:

  • A free wellbeing support helpline 0300 131 7000, operated by the Samaritans and available from 7.00am – 11.00pm seven days a week, providing confidential listening from trained professionals and specialist advice - including coaching, bereavement care, mental health and financial help. NHS staff can call for support, signposting and confidential listening.
  • A 24/7 text alternative to the above helpline - NHS staff can simply text FRONTLINE to 85258.
  • Online peer-to-peer, team and personal resilience support through digital mental health platform SilverCloud and a range of health and wellbeing apps, including Unmind, Headspace, Sleepio and Daylight. 

Employers are encouraged to actively promote this to staff, in addition to the health and wellbeing support available in their own organisations. 

Danny Mortimer, Chief Executive of NHS Employers, said: “We know our teams are providing tremendous support, not just to the patients they’re treating, but to each other, across the health service.

It’s extremely heartening to see this kind of support will be available to NHS teams, via phone, text and online. As the pandemic continues, our people will face new and growing challenges on a daily basis, and it’s therefore more important than ever that they are able to access resources to help them manage their wellbeing, in a way that suits their needs.” 

Access NHS England and Improvement's Staff Health and Wellbeing Support and see our guidance on additional support available for NHS staff during the outbreak. 

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