Toolkit to help manage staff performance

People performance management toolkit

The NHS Employers' people performance management (PPM) toolkit is designed to support NHS managers talk about performance with their staff. 

The comprehensive toolkit is broken down into sections each with practical guidance on the basics of people performance management, reviewing performance, managing different types of performance, how to approach conversations about performance and useful scenarios to work through.

The advice and guidance given in the PPM toolkit can be universally applied to management in healthcare settings; NHS, Social Care or otherwise.

NHS Employers is in the process of updating the toolkit to reflect the NHS People Plan, working conditions under COVID-19 restrictions, priorities to tackle racial inequalities and others.

If you have any questions, difficulty accessing the interactive toolkit, or suggestions for any areas the toolkit could also include to better support NHS managers, please email

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