Wellbeing conversations

Talking treatment between two women

The NHS People Plan 2020/2021 outlines that from September 2020 every member of the NHS should have a health and wellbeing conversation and develop a personalised plan. 

We have worked in partnership with NHS England and NHS Improvement to develop the following resources to support employers in having wellbeing conversations:

• a PowerPoint about implementing wellbeing conversations 
• an amination to support and guide line managers through wellbeing conversations 
• a three minute staff experience video on how wellbeing conversations helped them personally and why they are important
• a two minute saff experience video on how wellbeing conversations helped them personally and why they are important.


Health and wellbeing conversations are intended to be regular, supportive one-to-one coaching-style conversations that focus on NHS people’s wellbeing. The conversations aim to consider the whole wellbeing of an individual, to identify any areas of their life where further support may be required. 

NHS England and Improvement (NHSEI) held a wellbeing conversation event on 11 March 2021, detailing what a wellbeing conversation is, how, when and by whom the conversation should be conducted, as well as the key skills needed for the conversations. We have updated our health and wellbeing conversations web page to reflect the information and wellbeing conversations resources launched at this event. 

Improving the wellbeing of our NHS People requires long-term culture change, and NHS Employers is committed to supporting NHS organisations to implement wellbeing conversations through the co-design of resources and shared learning with NHS England and NHS Improvement.

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