News

How we’re improving the NHS Workforce Bulletin

Our recent survey of the NHS Workforce Bulletin returned some very positive results, and suggested some actions for us to take to improve it for you.
Communications

28 October 2021

Take a look at the responses to our recent survey of the NHS Workforce Bulletin, and what we’re doing to act on your suggestions for improvement.

Thank you to everyone who completed our recent survey, which aimed to help us understand if the NHS Workforce Bulletin is meeting your needs.

  • 92 per cent of respondents rated the quality of the content of the NHS Workforce Bulletin as excellent (22 per cent) or good (70 per cent).
  • 74 per cent of respondents report that the NHS Workforce Bulletin fully meets their expectations, with a further 26 per cent saying it partly meets their expectations. 
  • 83 per cent of respondents rated the new format and style of the NHS Workforce Bulletin as good or excellent. 
  • A total of 78 per cent of respondents rated the content of the NHS Workforce Bulletin as either essential weekly reading (29 per cent) or useful for my role (49 per cent). 

Suggestions for improvement

Your suggestions for how we could improve fell under three themes:

Sending the bulletin out earlier in the day

It was encouraging to hear that the bulletin is often used to inform your team meetings, and you told us it would be helpful if it could be sent out earlier in the day instead of towards the end.

We can often be expecting important news on a Monday morning so we hold the bulletin until it arrives, however, in response to your feedback we have changed our production process to send the bulletin as early as we’re able, and the last three editions have been sent at around midday.

We will continue this send time as often as possible, with the exception of occasions when we are anticipating important news, such as government announcements, to arrive late in the day.

Offering more specific content that is relevant to individual workforce areas, such as admin, operations or terms and conditions.

The bulletin is deliberately broad in its scope, covering all workforce-related news, information and resources. While we can’t change this to offer a subscription to specific work area news, we do have existing newsletters that focus on specific areas such as reward, staff experience, and diversity and inclusion. We will be promoting these in the bulletin to ensure our readers are aware of them.

Include more examples of good work happening in trusts

Our comms team is currently working to increase the number of good practice case studies that we produce, and these will be featured in the bulletin in the coming months.
 

Thank you to everyone who took the time to share views on the bulletin, your feedback is very much appreciated.