Toolkit to help manage staff performance updated

Our People Performance Management (PPM) toolkit has been updated to support line managers across the NHS. 

6 April 2022

The People Performance Management (PPM) toolkit is designed to support managers in the NHS and social care talk about performance with their staff.

The comprehensive toolkit is broken down into sections each with practical guidance on the basics of people performance management, reviewing performance, managing different types of performance, how to approach conversations about performance and useful scenarios to work through.

The latest update of the toolkit includes: 

  • links to additional resources, including how to de-bias the recruitment process
  • an e-learning module on having confident appraisal conversations
  • information on creating a just and learning culture.

If you have any questions, difficulty accessing the interactive toolkit, or suggestions for any areas the toolkit could also include to better support NHS managers, please email