NHS People Plan

NHS People Plan 2020/21

The NHS People Plan was published by NHS England and NHS Improvement on 30 July 2020 outlining actions that organisations, employers and staff will need to take in the coming months.

This follows on from the Interim People Plan published in June 2019 and sets out the actions that organisations, employers, staff and systems will need to take in the coming months, building on the progress already made and the additional learning from COVID-19.

The plan also includes Our People Promise, which outlines behaviours and actions that staff can expect from NHS leaders and colleagues, to improve the experience of working in the NHS for everyone.

The specific actions for each area are highlighted in our summary tables. You can download an editable word version of the document.

We have also produced a slide pack summarising the key points in the plan, to share with your board.

Below you will find resources and guidance that can support you to carry out the actions under each area. 

Health and wellbeing

Health and wellbeing

Access helpful resources to help you implement actions from the second chapter in the NHS People Plan which includes a specific commitment on looking after our people.

New ways of delivering care

New ways of delivering care

The plan commits to new ways to deliver care to ensure that patients and service users are getting the best care possible in a timely manner, use our resources to help you develop skills in your workforce to help implement the asks.

Recruitment and deployment

Recruitment, retention and growing the workforce

Find out how you can make a commitment to growing the workforce for the future and ensure your staffing reflects the community by ensuring biases in systems and processes are addressed.

Flexible working

Flexible working

The NHS People Plan places a strong emphasis on taking steps to expand opportunities for staff to work more flexibly, use our resources to help you implement flexible working in your organisation.

Culture and leadership

Culture and leadership

Compassionate and inclusive leadership is a strong theme within the NHS People Plan, use our resources to help you with the actions from this area.

Diversity and inclusion

Diversity and inclusion

To help you with the diversity and inclusion actions within the plan, we have pulled out some of our key resources which aim to help encourage and celebrate diversity in all its forms within the NHS.

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