Total Reward Statements

What is reward?

Find out about the latest Total Reward Statements (TRS) developments, resources to support your communications and key actions to successfully roll out and promote TRS in your organisation. 

Actions for employers

Mid-year refresh 2019 - complete any data cleansing and submit any outstanding year-end updates to NHS Pensions by Friday 11 October 2019. 

TRS for financial year 2018/19 are now available – communicate the availability of TRS to your staff. NHS Business Services Authority (NHSBSA) has produced a range of materials to help you communicate TRS and promote the local benefits you offer your employees.

Check your organisation’s access rate (Electronic Staff Record (ESR) employers only) – the ESR system provides employers with a number of periodic reports that allow you to see how many of your employees are accessing their statement. Further information is available on the NHSBSA website.

TRS resources

We encourage you to use our resources and resources available on the NHSBSA website to support your roll out. They are easy to download and share with colleagues. 



TRS poster
Use our timeline poster to support your TRS roll out. This poster includes key TRS deadlines, employer actions and tips to help you successfully plan and deliver TRS.
Local benefits page checklist
Highlight the benefits you offer locally, by keeping your local benefits page up to date. If you organisation uses ESR, our checklist includes handy hints on what you can include.
Blog: How we increased our TRS access rate
Cath Wright from Nottinghamshire Healthcare NHS Foundation Trust shares in her blog how the trust achieved an access rate of 48 per cent in 2015-16.
TRS employer toolkit
Use NHSBSA’s employer toolkit for guidance and support throughout the statement delivery. Here you fill find the task list to update your data, promotional material to communicate your messages and view your TRS access rate.
Employee access to TRS 

Remind and encourage your staff to access their statements. Visit employee section on NHSBSA website to find out how your staff can access their TRS.

Further support    

NHSBSA operates the TRS information website. If you need further information about the rollout of TRS in your organisation, please contact NHSBSA on 0300 3301 352 or email

NHS Employers is supporting NHS organisations with TRS and if you have a success story please get in touch with us to share and promote good practice within the NHS on

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