Total Reward Statements

What is reward?

Find out about the latest Total Reward Statements (TRS) developments, resources to support your communications and key actions to successfully roll out and promote TRS in your organisation. 

Latest news

The new Total Reward Statements (TRS) for 2019/20 will be released at the end of August 2020. Employers are asked to update their local benefits page by 31 July 2020 to prepare for the TRS roll out for 2019-20. These will be available for staff from the end of August 2020.

We encourage you to use our employer checklist from the resources below to help you update your local benefits page to promote the full range of benefits available locally.

Actions for employers

Check your contact details – this can be done using Pensions Online, alternatively you can email NHSBSA quoting your EA code to update your contact details and receive notifications on the availability of statements.

Plan your communications – start thinking about your TRS communication strategy. Use NHSBSA TRS to do list and communications pack to help you prepare and communicate with staff ahead of roll out. 

Remind staff that they can access their TRS – remind and encourage your staff to access and save their existing TRS as old statements cannot be viewed once the new ones are available.

Update your local benefits page – highlight the benefits you offer locally by 31 July 2020. Our checklist includes handy hints on what you can include. This is available to organisations who use ESR.

TRS resources

We encourage you to use our resources and resources available on the NHSBSA website to support your roll out. They are easy to download and share with colleagues. 



TRS poster
Use our timeline poster to support your TRS roll out. This poster includes key TRS deadlines, employer actions and tips to help you successfully plan and deliver TRS.
Local benefits page checklist
Highlight the benefits you offer locally, by keeping your local benefits page up to date. If you organisation uses ESR, our checklist includes handy hints on what you can include.
Blog: How we increased our TRS access rate
Cath Wright from Nottinghamshire Healthcare NHS Foundation Trust shares in her blog how the trust achieved an access rate of 48 per cent in 2015-16.
TRS employer toolkit
Use NHSBSA’s employer toolkit for guidance and support throughout the statement delivery. Here you fill find the task list to update your data, promotional material to communicate your messages and view your TRS access rate.
Employee access to TRS 

Remind and encourage your staff to access their statements. Visit employee section on NHSBSA website to find out how your staff can access their TRS.

Further support    

NHSBSA operates the TRS information website. If you need further information about the rollout of TRS in your organisation, please contact NHSBSA on 0300 3301 352 or email

NHS Employers is supporting NHS organisations with TRS and if you have a success story please get in touch with us to share and promote good practice within the NHS on

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