Tools and useful contacts

External links

For a guide to the terminology used throughout our website, see our Glossary.


Access information and tools, which are key to your organisation successfully providing support to members of the Armed Forces community.

Evidence base to employing members of the Armed Forces
This evidence base outlines the benefits of employing members of the Armed Forces community. Key highlights from the report are displayed in an an infographic which is available to use within your organisation or as part of a business case.

Key facts on employing reservists in the NHS 
Our reservist fact sheet explains all you need to know about having reservists within your workforce and what you need to be aware of to support them, including details about who reservists are and their annual training commitments.

Model policy 
Ensure your Armed Forces employees are supported throughout their NHS career by updating your leave policy using NHS Employers' model policy template and examples from within the NHS.

NHS Armed Forces Champions poster
Download the editable poster to use across your organisation to show their support for Armed Forces colleagues in the workforce and display details of your champion or point of contact for the Armed Forces.

Employer proposal for employing medical reservists
Use this resource to find out about the benefits for employing medical reservists and contact details for organisations supporting employers of the Reserve Forces. Access the 2018/19 Army Medical Services Reserves schedule of externally funded courses.

A guide to employing reservists in the NHS
An awareness raising resource pack created in partnership with Health Education England, that helps NHS organisations learn and understand the role of reservists, as well as how best to support them.

Use this informative guide to find all the necessary information on the Armed Forces agenda within the NHS, including the steps that employers can take to offer an effective approach on how to advocate and demonstrate support to the Armed Forces community.

Scenario based manager guides

The following set of five scenarios provide useful information and tips to guide a manager through supporting reservist colleagues:

Step into Health brand guidelines
Download and use the brand guidelines to support your work with Step into Health.

Step into Health branded materials and templates
Download and use our Step into health branded posters, roller banner, email signatures and presentations. Available in both English and Welsh.

Useful Contacts

Here are some of the organisations that can offer support to employers of the Armed Forces in the NHS, including their different roles and responsibilities and links to relevant websites.

Government Organisations

Ministry of Defence (MOD)
The MOD is a ministerial department responsible for the Armed Forces.

Defence Relationship Management (DRM)
DRM are the main point of contact between employers and the MOD. They provide advice and support on employing members of the Armed Forces community and enable organisations to develop a mutually beneficial working relationship with the MOD. Organisations can get in touch with their Regional Employer Engagement Director with any queries relating to the Armed Forces.

Defence Medical Services (DMS)
DMS is the collective title for all three medical services within the Armed Forces (Royal Navy, Army and the Royal Air Force). Made up of both regulars and reservists, the role of the DMS is to provide healthcare to the Armed Forces when on operations.
Career Transition Partnership (CTP)
As the official provider of Armed Forces resettlement, the CTP has a partnering agreement between the Ministry of Defence and Right Management and offers extensive support to service leavers. This includes resettlement into civilian careers, career transition advice and training opportunities. CTP provide support to a service leaver for the rest of their working life.

NHS Organisations

Health Education England (HEE)
Health Education England works closely with key stakeholders including the MOD, NHS England, NHS Employers and the Department of Health to support the aims and objectives of the FR20 white paper.

NHS England

NHS England lead and manage nine regional Armed Forces networks that are closely aligned to the military regional structures. The networks meet regularly to ensure close collaborative work between local and regional organisations (those commissioning, delivery, supporting or caring) in the NHS, MOD, local authorities and service charities.

Step into Health

Step into Health connects employers in the NHS to talent from the Armed Forces community by offering an access route into employment and career development opportunities.

NHS Health Careers provides information on the career paths available within the health sector and lets users see how their own personal skills and experience match up with jobs available.

The College for Military Veterans and Emergency Services (CMVES), helps service leavers in their transition from life in the uniformed services to civilian life.

Veteran’s Covenant Hospital Alliance (VCHA)
The VCHA recognises hospitals that provide an exemplary service to patients that serve or have served in the Armed Forces.

Charities and other organisations

Walking with the Wounded (WWTW)
Walking with the Wounded provides vulnerable veterans independence through employment. The charity provides assistance to veterans that have been physically, mentally or socially disadvantaged by their service.

Officers Association (OA)
Within the UK veteran community, the Officer’s Association is committed to ensuring that former officers and their dependants live with dignity and independence.

The Royal British Legion
The Royal British Legion provides lifelong support for the Armed Forces community, including serving personnel, veterans and their families.

SSAFA (Soldiers, Sailors, Airmen and Families Association)
SSFA provides lifelong support to serving men and women as well as veterans from the British Armed Forces and their families and dependants.
Veterans Gateway is a first point of contact for veterans seeking support. They put veterans and their families in touch with the organisations best placed to help with the information, advice and support they need on a range of issues such as housing, employment and finances.

Combat Stress are the leading veteran’s mental health charity in the UK providing treatment for ex-service personnel suffering with mental ill-health including Post-Traumatic-Stress-Disorder, anxiety and depression.

RFEA - Regular Forces Employment Association
RFEA exist to provide lifelong life-changing support, jobs and training opportunities to service leavers and veterans irrespective of circumstances, rank, length of service or reason for leaving. They work in partnership with employers who respect and value the unique qualities and abilities of those who have served.

Defence Medical Welfare Service (DMWS)
DMWS is an independent charity providing help and support to the Armed Forces community whenever they are receiving medical treatment.

The Royal Foundation

The Royal Foundation supports individuals and organisations in overcoming some of the challenges facing society today. Set up by the Royal Family, the Royal Foundation endorses programmes including Step into Health which generate a wider understanding for Armed Forces personnel and service leavers.

Recruit for Spouses

Recruit for Spouses works to help military spouses find a job or start a business that works for them and ensures that they can build a career without being disadvantaged due to their military status.

Families Federations

Each of the Navy, Army and RAF have their own Families Federation that supports the families of those currently serving or that have served.

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