Ambulance Workforce

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The ambulance service and its workforce face specific challenges and unique circumstances within the health and care system.

This resource for the ambulance workforce aims to develop organisational cultures that promote higher levels of morale, motivation, staff satisfaction, wellbeing and engagement, to improve the working lives of all staff in the ambulance service and, ultimately, help to deliver the best possible patient care.

Developed in partnership with employers, trade unions and NHS Employers and supported by the Association of Ambulance Chief Executives and the National Ambulance Strategic Partnership Forum.

"The Association of Ambulance Chief Executives (AACE) is wholly committed to, and supportive of, improving the health and wellbeing of ambulance staff across the UK.  Employee health and wellbeing is intrinsic to the AACE’s strategic priorities.  The AACE works closely with the National Ambulance Strategic Partnership Forum (NASPF), as well as with other partner organisations, to enhance its understanding of workforce issues and support UK ambulance services in helping their staff stay well and offering them support when they are not." Martin Flaherty, Managing Director, AACE

“Improving the health and wellbeing of ambulance staff is one of the most urgent and pressing issues facing employers and trade unions. By working together in partnership we can explore options for making changes to help staff stay well at work and support them when they are not. The NASPF has led this piece of work because we can and must do more for our staff.” Ken Wenman, Chief Executive, South Western Ambulance Service NHS Foundation Trust; Alan Lofthouse, UNISON National Ambulance Officer, Joint Chairs of the NASPF



Ideas and examples of what employers, line managers and staff can do to help develop and sustain engagement in the ambulance service.

head first

Head first

Head first is a free digital mental wellness resource designed for the ambulance service.

Paramedic development

Paramedic development

Find out how you can support the career development of your paramedics.

Recognition and value

Recognition and value

Learn why value and recognition are so important in helping to develop the right culture in your organisation.

Tackling bullying

Tackling bullying

The tackling bullying in ambulance trusts report gives advice and guidance on how to tackle bullying in your organisation.


Leading healthy workplaces

Test your understanding of leadership in the workplace with our brief training videos and coaching questions.

Tools and resources

Tools and resources

Take a look at information, tools and resources gathered together in an easy to use library.

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