Summary of module three partners programme - delivery

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On 12 December the third module for the partners programme 2019/20 cohort was held in London. The theme for the day was delivery with a strong focus on LGBT issues.

Paul Deemer, head of diversity and inclusion, NHS Employers welcomed delegates to the final partners module of 2019.

Session 1: Professional and cultural transformation (PACT) toolkit

Dr Purva from Hull & East Yorkshire Hospitals NHS Trust shared details of the PACT toolkit which she helped develop in collaboration with NHS Employers. She explained how the toolkit is used to educate and empower staff to improve professionalism within her own trust. In doing so helping staff not only tackle unprofessional attitudes and behaviours in the workplace, but also create a better cultural climate to work in.

Session 2: Supporting the national LGBT action plan and work programme

Michael Brady from NHS England and NHS Improvement (NHSEI), talked about why it was so important to address LGBT issues both within the context of health inequalities, but also staff experience within the NHS. He highlighted that there are clear inequalities in access, experience and physical and mental health outcomes for LGBT individuals. Secondly the lack of routine monitoring for sexual orientation and gender identity / trans status means we don’t fully understand the scale of the problem. He concluded by stressing that in 2020-21 the focus of his work will center on raising awareness, providing the tools to support the education and training of all health and social care professionals to help improve patient and staff experience.

Session 3:
LGBT NHS staff networks research

Dr Anna Einarsdottir, senior lecturer at the
University of York, provided a preview of her forthcoming publication of her research looking at the impact of LGBT staff networks within the NHS. She highlighted findings centred on the membership of such networks being predominantly gay men. Networks were also very much operating as a support network rather than as a powerful strategic asset to help shape organisational policy and practice.

Session 4: Poem on the National Health Service

Trudy Howson,
LGBT poet laureate shared a series of moving poems to celebrate diversity and promote cohesion amongst diverse communities. In her poetry she stressed the importance of supporting LGBT people and other minority groups who feel isolated and marginalized. Thereby encouraging the importance of fostering a sense of self-respect and pride within these communities.

Session 5: Delivering the NHS Long Term and Interim People Plan through diversity and inclusion

Dr Shaheena Janjuha-Jivraj, associate professor from Henley Business School, University of Reading, facilitated a challenging and interactive session using her roadmap. Her opening message focused on the need and pressure to achieve transformational change through leadership and engagement. This resonated with the work of Gervase Bushe and the NHS Employers DO OD programme.

She emphasised the importance of data tracking and tacking and monitoring. In addition, the growing role of collaboration across sectors and the need to look beyond diverse representation and focus on the wider benefits of diversity. She also shared some effective evidence based top tips, these included: 

  • using clear targets, measures and timeframes communicate clearly using story telling   
  • setting clear targets and measures and have in place responsibility and accountability across the organisation through distributed leadership.

Date of next module

Module four will take place on 26 March 2020 in Leeds.

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